Microsoft Dynamics 365

Unify your CRM and ERP with solutions designed for scale, security, and tangible results. Our certified consultants configure, customize, and integrate Dynamics 365, reinforced by enterprise-grade governance, DevOps best practices, and structured change management for seamless, measurable business impact.
Dynamics 365 dashboards

Dynamics 365 Modules

Comprehensive capabilities across sales, service, finance, and marketing implemented to fit your operating model.

  • Sales

    Shorten sales cycles and forecast accurately with guided processes and AI insights.

    • Lead & Opportunity Mgmt
    • Forecasting & Pipeline
    • Playbooks & Sequences
    • Teams/Outlook integration

  • Customer Service

    Deliver fast, consistent service across email, chat, voice, and self-service.

    • Case & SLA Mgmt
    • Omnichannel Inbox
    • Knowledge Base
    • Customer Portal

  • Finance & Operations

    Run finance, supply chain, and projects with compliant, real-time controls.

    • Financials & Reporting
    • Supply Chain
    • Project Ops
    • Global Compliance

  • Marketing

    Build automated customer journeys and generate high-quality demand.

    • Customer Journeys
    • Segmentation & Scoring
    • Email/SMS
    • Real-time Analytics
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Delivery Services

Choose the right path new implementation, targeted customization, robust integrations, or SLA-backed managed services.

  • Implementation

    End-to-end delivery from discovery to go-live with proven accelerators.

    • Fit-Gap & Solution Design
    • Configurations & Security
    • Data Migration
    • UAT & Go-Live

    New rollouts, global programs, re-platforming

  • Customization & Extensions

    Tailor Dynamics with plugins, PCF controls, workflows, and Power Platform.

    • Plugins & PCF
    • Power Automate
    • Canvas/Model-Driven Apps
    • Custom Reports

    Unique processes, UX, and reporting

  • Integration & Migration

    Connect Dynamics with ERPs, data lakes, and third-party apps securely.

    • Azure Integration Services
    • APIs & Webhooks
    • Master Data Strategy
    • Legacy Data Migration

    Hybrid stacks, phased modernization

  • Support & Managed Services

    Proactive L2/L3 support, enhancements, and release management with SLAs.

    • SLA-backed Support
    • Release/ALM
    • Health & Security Reviews
    • Roadmap & Enhancements

    Run-ops, continuous improvement

Ready to transform with Dynamics 365?
Talk to our consultants about a roadmap, quick wins, and a phased rollout plan that fits your timelines.
Talk to us